Mô tả công việc

Ngành nghề: Hàng không/Du lịch/Khách sạn

Cấp bậc: Trưởng (phó) phòng

Mô tả công việc: * Marketing
- Assists in the implementation of the hotel’s Marketing Communications Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures in Rooms, Food and Beverage, and all other revenue generating departments.
- Ensures that Marketing Communications activities are aligned with the Corporate Marketing Strategy, and the Hotel Actions have been implemented where appropriate.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
- Establishes an annual and fully integrated communications programme with measurable objectives, strategies and action steps.
- Assists in the preparation, utilisation and update of an Annual Marketing Plan, broken down as necessary by division and/or department.
- Develops and maintains active contacts with the press and key media people, and evaluates all media solicitations and exposures.
- Monitors all current attitudes and public statements concerning the hotel in foreign and local media.
- Ensures adequate targeted publicity and coverage of the hotel’s positioning, promotional programmes, corporate image building and other activities.
- Ensures that all hotel advertising and collateral (local Food and Beverage, recruitment, etc.) are of consistent high standards.
* Customer Service
- Ensures that Marketing Communications employees provide excellent service to external customers, as well as internal customers in other departments.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
* Operational
- Closely works together with other departments to assess and support their internal and external communications needs.
- Establishes and maintains the hotel library and photographic image filing.
- Assists the Director of Sales & Marketing by maintaining accurate records of up to date marketing expenditures, future commitments and remaining budget for the year.
- Be aware of community, business, political and social factors that may affect the hotel’s financial performance.
- Maintains strong, professional relationship with the relevant representatives from business partners and other organisations.
- Ensures that other Marketing Communications employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
- Add hoc.

Yêu cầu công việc: - Hospitality background is a must.
- At least 2 years of work experience in the same position.
- Experience may be acquired in advertising, marketing, public relations, communications or a combination of these fields.

Mức lương Thỏa thuận

Chế độ quyền lợi khác:

Địa điểm làm việc: Tp. Hồ Chí Minh


Thông tin liên hệ

Địa chỉ liên hệ: 14 - 16 Lê Lai, Phường Bến Thành, Quận 1, Hồ Chí Minh, Việt Nam

Người liên hệ: Phòng Nhân Sự

Số điện thoại liên hệ: 08.38272740

Email liên hệ: hr@silverlandhotels.com

Hạn nộp HS: 23/11/2016

Địa điểm làm việc:


Yêu cầu hồ sơ

Độ tuổi: 28  đến 35

Giới tính:

Trình độ: Cao đẳng

Kinh nghiệm: 2-5 năm

Yêu cầu khác: - Please send your application by online, email or direct to
** Nhận hồ sơ ứng viên bằng ngôn ngữ: Tiếng Anh

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